Customers message your WhatsApp number, pick from your menu or catalogue, choose delivery or pickup and confirm — your staff get the order in a simple dashboard. No app for your customers to download.
Accounts are set up by invitation — talk to us to get your store onboarded.
Your customers order via WhatsApp. You manage everything from a simple dashboard.
A customer messages your WhatsApp number. The AI greets them and shows your menu or catalogue.
Customers add items in plain words, choose delivery or pickup, review an itemised total and confirm — all in the chat.
Orders appear in your dashboard (and kitchen display for restaurants). Customers get status updates on WhatsApp.
One platform to handle orders, customers, and operations — all automated through WhatsApp.
Customers order in plain words — several items in one message — and confirm an itemised total. Nothing is ordered without their confirmation.
Accept, prepare, and track orders from a clean dashboard. Kitchen display for your staff.
Categories, variants (Half/Full), add-ons, availability toggling. Update your menu in seconds.
We invite your store, you connect your WhatsApp number, add your menu or catalogue and set up UPI. Go live once WhatsApp is connected.
Saved delivery addresses, “repeat last order”, and WhatsApp campaigns and automations you set up for win-backs and offers.
Customers pay by UPI and send a screenshot; it only counts as paid once your staff verify it. Pay on delivery is supported too.
Brands and pack sizes, loose items by weight, stock levels and a CSV catalogue upload. If a product comes in several packs, the bot asks which one.
Customers can call your WhatsApp Business number and order by voice in Hindi or English; the order is confirmed on the call and summarised on WhatsApp. Enabled per restaurant; normal phone lines aren't supported yet.
Per business, GST extra. Pay for 1 month, or save 10% on 3 months, 15% on 6 and 20% on 12 — paid upfront, no automatic renewal. Every plan includes the full ChatServe ordering assistant.
For a single store getting started on WhatsApp ordering
₹2,000 /month
+ 18% GST (₹2,360 total)
300 confirmed orders / month
For busy stores with steady daily orders
₹3,500 /month
+ 18% GST (₹4,130 total)
1,000 confirmed orders / month
What counts as a confirmed order: an order your customer confirms that ChatServe saves with its own order number. Carts, enquiries, repeated confirmations and order edits aren't counted. Going over your allowance never triggers an automatic charge — you choose whether to upgrade.
Tell us about your restaurant or grocery store and we'll get you set up.
Talk to Us